top of page

Privacy Policy

Last Updated: October 2022

At Western QRM, LLC, we respect and believe it is important to protect the privacy of consumers and our customers. This Privacy Policy (“Privacy Policy”, or “Policy”) describes how Western QRM, LLC, together with its affiliated companies worldwide (“WesternQRM.com”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all WesternQRM.com users, including unregistered visitors, registered users, members and premium members (collectively, “Users”, “you”, or “your”), and to all Western QRM services, including our websites (including www.westernqrm.com and any of its subdomains, the “Website”), web applications (“WQRM Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.


What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We and third parties that provide content or functionality on our Sites, may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect this information.  For more information about cookies, pixel tags, Local Shared Objects, and similar technologies, please see the “Cookies” section below.
We may also receive information about you from other sources, including through third-party services and organizations.  For example, if you access third-party services, such as Facebook, Google, or Twitter, through the Sites to login to the Sites or to share information about your experience on the Sites with others, we may collect information from these third-party services.


Why do we collect such ‘Personal Information’?
We collect such Non-personal and Personal Information for the following purposes:
1.    To provide and operate the Services;
2.    To provide our Users with ongoing customer assistance and technical support;
3.    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4.    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5.    To provide you with professional assistance, only upon your request;
6.    To enhance our data security and fraud prevention capabilities; and
7.    To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose ‘Personal Information’?
Our company uses third-party services to store and process personal information. The data are stored on secure servers and the securities are examined on a regular basis.  
We will not share, rent, sell or otherwise disclose any personal information that we collect about you through our Website, except in any of the following situations or otherwise described in this Privacy Policy:
1.    We may share your information with third-party vendors and service-providers that help us with specialized services, including billing, payment processing, customer service, email deployment, business analytics, marketing, advertising, performance monitoring, hosting, and data processing.
2.    We may also disclose personal information to service providers or suppliers if the disclosure will enable that party to perform business, professional or technical support for us.
3.    We may also share aggregated or anonymous information that cannot identify you with third parties. For example, we may disclose the number of visitors to our Website or the number of people who have downloaded a particular document.
4.    We may disclose personal information to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, or to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others.

 

How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


Use of cookies and other third-party technologies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. In some applications, we use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

 

How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at CustomerService@WesternQRM.com.

 

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at CustomerService@WesternQRM.com.

bottom of page